Within 30 days of receipt of your shipment (including gifts), you may return any of the following items, for any reason, for a full refund (we'll also refund the shipping cost if the return is a result of our error):
* Any book in its original condition (or that we recommended and you didn't enjoy)
* Any unopened CD, DVD, software, video game, cassette tape, vinyl record, or VHS tape
* Any downloadable software title
* Any item from our Electronics store or other stores in new condition with original packaging and accessories
Mysitetool.com is currently unable to accept returns of e-books and gas-powered items. To return a gas-powered item, please contact the manufacturer directly.
We will notify you via e-mail of your refund once we have received and processed the returned item. You can expect a refund in the same form of payment originally used for purchase within 7 to 14 business days of our receiving your return. Please note that we can refund shipping costs only if the return is a result of our error.
If you are returning a gift, you will receive a gift certificate for the value of your return, which may be used at any time toward your purchases at MySite.com. The gift certificate will be mailed to the gift recipient at the same address to which the order was shipped. (Don't worry--we won't let the gift giver know about your return.)
